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Delivery & Returns
Delivery Options
- FREE Standard Delivery on Orders Over £50
- Standard Delivery - £3.99
Delivered within 7 working days - Express Delivery - £7.99
Delivered within 5 working days - FREE Collection in Store
Our personalised gifts are made to order, and processing times vary by product. Our general processing time is 7-10 days, plus the delivery time of the delivery option you have chosen at checkout.
Returns
Personalised items are made especially for you and are non-returnable unless faulty or have arrived damaged. Full details can be found in our returns policy.
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Everything you need to know
Have a question? We're here to help 🐻
From choosing your personalisation and checking delivery times to gift packaging, returns and product care, we've answered our most frequently asked questions in one place.